A little clarity
Good questions.
Straight answers.
What can I use Crown Pay for?
Crown Pay offers business account and payment capabilities, including Multi-currency IBANs, domestic and international payment routes, bulk payments and eligible alternative payout options. The services available depend on your business and account approval.
How do I open a business account?
Use the “Open a business account” link to access Crown Pay’s existing onboarding service. You will be asked for business information and supporting documentation. Applications are subject to checks and approval.
Can I apply for a personal account?
Crown Pay’s existing onboarding service includes a personal account application. Start a personal account application ↗. Availability is subject to eligibility and approval.
Are all payments instant?
No. Some supported networks offer instant processing, while others use same-day or longer settlement windows. Actual delivery depends on the route, payment details, recipient institution and required checks. Confirm the applicable service and indicative timing before sending.
Can my team manage payments together?
Crown Pay offers user access controls and permissions, allowing businesses to manage team roles. Its service information also describes bulk transaction automation and settlement tracking. Discuss your access and workflow requirements with the team.
Who provides the payment services?
Payment services are provided by Gemba Finance Ltd, as stated on Crown Pay’s existing website. Review the terms and disclosures presented during onboarding for the services that apply to your account.